Tips for better search results • Ensure correct spelling and spacing - Examples: 'paper jam' • Use product model name: - Examples: laserjet pro p1102, DeskJet 2130 • For HP products, enter a serial number or product number. - Examples: HU265BM18V, LG534UA • For Samsung Print products, enter the M/C or Model Code found on the product label. English Proficiency Program Camarines Sur. - Examples: “SL-M2020W/XAA” • Include keywords along with product name. Examples: 'LaserJet Pro P1102 paper jam', 'EliteBook 840 G3 bios update' Need help finding your product name, number or serial number? Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product.

Warranty withdrawn refurbished product: References a warranty that no longer applies, because the product has been refurbished as was sold ‘as is’ without a warranty. Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product. Product has been exchanged: This product has been exchanged for a new or refurbished product.